Technical Support

We are committed to providing
the best support to resolve your
soldering challenges

To ensure our customer’s satisfaction in their manufacturing processes using our product, we offer a range of support services, including various product verification tasks and analysis of issues and defects that arise in daily production.
We are fully committed to providing comprehensive support, ensuring that our customers can use our products with confidence and achieve successful manufacturing outcomes.

Trust us to Address Your Concerns

01

Only certain boards or components are experiencing de-wetting, and the root cause is still unclear
02

There is unknown foreign object debris on the parts
03

Looking to optimize printing parameters to enhance soldering quality
04

Looking to optimize the reflow profile to reduce voiding

What is Technical Support?

Analytical Service

Our experienced engineers, specializing in joining technology, provide a technical approach with a comprehensive range of analytical, verification, and inspection equipment. We conduct analysis from physical, chemical, and electrical perspectives to identify root causes and deliver tailored solutions.

Process Optimization

We support the optimization of process conditions to ensure that Koki products achieve peak performance and quality. We replicate the customer's assembly Environment - such as printing conditions and reflow Profiles - on our test lines to tailor the process accordingly.